Returns & Exchanges
Pierre Cardin offers a sophisticated and seamless return process for all our customers, ensuring that your experience remains as elegant as our collections. We accept returns within 30 days of purchase, provided the items are in their original, unworn condition with all designer tags attached.
Return Process
- 1.Initiate Your Request
Access our online returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all security seals and Pierre Cardin branding elements are intact to maintain garment integrity.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the exterior of your return parcel.
- 4.Quality Inspection & Refund
Once our atelier receives your return, we will perform a quality check and process your refund or exchange within 5 to 7 business days.